Refused flood insurance, or priced out after a flood?

After a flood, many homeowners find cover refused at renewal, the premium multiplied or the flood excess raised to thousands. Here is how the system works, who the Flood Re scheme can and can’t help, and what you can put in front of an insurer or broker to improve your terms.

Please note. RISE is not an insurer or insurance broker, and does not arrange, recommend or sell insurance. This page is general information. For cover itself, speak to an insurer or a broker regulated by the Financial Conduct Authority.
Why it happens

Why flooded homes struggle to get cover

Insurers price each property on its perceived risk. A past claim, a place on the Environment Agency’s flood maps, repeat flooding in the street or a new-build date can each push an insurer to decline, load the premium or set a flood excess high enough that a claim is barely worth making. None of this is inevitable, and much of it depends on what the insurer knows about your property.

Flood Re

How Flood Re works — and who it leaves out

Flood Re is a reinsurance scheme set up so that homes at high flood risk can still get affordable cover. It doesn’t sell policies. You buy ordinary home insurance through a participating insurer or broker, and the insurer can pass the flood part of the risk to Flood Re behind the scenes.

Usually eligible
Houses and flats built before 1 January 2009 and in council tax bands A to H, including buy-to-let homes that meet the other rules.
Excluded
Homes built from 2009 onwards, business premises, blocks of more than three flats, and housing association or company-owned homes.
How to access it
Ask your insurer or broker whether they use Flood Re. If you’re struggling to find one, the British Insurance Brokers’ Association’s free Find Insurance service on 0370 950 1790 can point you to brokers who handle flood risk.

Criteria summarised from Flood Re’s website, checked September 2026. Always confirm your own eligibility with Flood Re or your insurer.

Flood Re is not permanent. The scheme is due to end in 2039, when the market is expected to price flood risk on its own. The resilience of your home — and the evidence behind it — will matter more every year between now and then.
July 2026 reforms

What changed in 2026

In July 2026, in its tenth year, Flood Re announced a reform package. The parts most relevant to homeowners:

Source: Flood Re, 1 July 2026.

Improving your terms

What you can put in front of an insurer

An underwriter who knows nothing about your home assumes the worst. The more specific, documented evidence you or your broker can supply, the better your chance of cover at a fairer price.

  1. Show the home was repaired to a resilient standard

    If your last reinstatement was done by the insurer’s contractor, check it met BS 85500:2025 and CIRIA C790. A hidden fault, such as a broken damp-proof membrane, undermines everything else. Our Flood Resilience Property Review gives you an independent written report.

  2. Document every resilience measure

    Flood doors, non-return valves, raised sockets, resilient floors — keep invoices, specifications and photos together in one place. Ask about Build Back Better during any claim, before the scope of repairs is agreed.

  3. Show the cause has been dealt with

    If a council or water company asset caused your flooding and has since been fixed, that is powerful evidence. A published Section 19 report often names the cause and who is responsible — find yours for Bedfordshire, Buckinghamshire, Northamptonshire or Oxfordshire.

  4. Understand your excess before you accept it

    A flood excess of several thousand pounds can make a policy close to worthless. Read our article on disputing an insurance excess.

  5. Use a broker who handles flood risk

    A specialist broker can present the evidence above to several insurers at once. The BIBA Find Insurance service is free.

How RISE helps

Independent help with your side of the story

RISE works only for homeowners. We don’t sell insurance, and we aren’t paid by insurers or brokers. What we can do is help you understand your position and build the evidence:

Flood Recovery Guidance
A full review of your current policy — cover, limits, exclusions and excess — including whether Build Back Better applies and whether your home may be eligible for Flood Re. From £500.
Flood Resilience Property Review
A site visit and written report on your previous reinstatement and resilience measures, which you can share with your insurer or broker. From £400.
Section 19 Case Assessment
Where the cause lies with a council, highways or water company asset, a clear route to getting it recorded and fixed. £250.
Questions

Flood insurance questions

Can I buy flood insurance directly from Flood Re?

No. Flood Re is a reinsurance scheme that works behind the scenes. You buy a normal home insurance policy from a participating insurer or broker, and the insurer can pass the flood risk on to Flood Re. You won't see Flood Re named on your policy.

Is my home eligible for Flood Re?

Broadly, Flood Re can support homes built before 1 January 2009 and in council tax bands A to H. Excluded are homes built from 2009 onwards, business premises, blocks of more than three flats, and housing association or company-owned homes. Buy-to-let homes can qualify if they meet the other rules. Check the current criteria on Flood Re's website, as they can change.

My home was built after 2008. What can I do?

Newer homes are outside Flood Re, so you will usually need a specialist broker. The British Insurance Brokers' Association runs a free Find Insurance service on 0370 950 1790 that can point you to brokers who handle flood risk. Evidence of the home's flood resilience can help a broker present your property to insurers.

Will flood resilience measures lower my premium?

They can help, but no insurer is obliged to reduce your premium because of them. Documented measures, a resilient reinstatement and evidence that the cause of past flooding has been addressed give a broker more to work with. Flood Re's July 2026 reforms include premium discounts for households that obtain a Flood Performance Certificate or complete a self-assessment, currently at pilot stage.

What is Build Back Better?

Build Back Better lets participating insurers pay for up to £10,000 of property flood resilience measures as part of the repairs after a flood claim. Ask your insurer early in the claim whether it offers it, before the scope of repairs is agreed.

Does RISE sell or arrange insurance?

No. RISE is not an insurer or insurance broker and does not arrange, recommend or sell insurance. We help homeowners understand their policy and their property's position, and prepare evidence they can share with their own insurer or broker.

Just been flooded? Read What to Do After a Flood for what to do in the first hours, what to ask your insurer, and how to dry the house properly.
Get Started

Free 30-minute consultation

No obligation. No jargon. By the end of the call you will have a clear view of your options — whether you engage RISE or not.

Call any time    No callback    RISE directly